- 도서명Service Innovation and Operations Management : A Capability Approach
- 지음/옮김조정은 (지은이)
- 주제 분류국내도서>경제경영>기업 경영>서비스/고객관리
- 책소개Innovation capabilities and operations strategies are closely related. Firms with strong innovation capabilities are more likely to have efficient and effective operations strategies.
